Privacy Policy
At IslaMesa Culinary Arts, accessible from our site, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by IslaMesa Culinary Arts and how we use it. We are committed to protecting your personal data and your right to privacy.
Information We Collect
We collect personal information that you voluntarily provide to us when you register on our online platform, express an interest in obtaining information about us or our services, when you participate in activities on our site or otherwise contact us.
- Personal Identification Information: This includes your name, email address, postal address (2847 Mabini Street, Suite 7B, Makati, Metro Manila, 1200, Philippines), and phone number (+63 2 8456 3271) when you register for classes or certification programs.
- Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies for details on how it handles your data.
- Data from Interactive Features: Information you provide when participating in interactive cooking classes, live chef Q&A sessions, or personalized meal planning consultations.
- Usage Data: Information about how you access and use our service, such as your IP address, browser type, operating system, and unique device identifiers.
How We Use Your Information
We use the information we collect or receive for various purposes, including:
- To provide, operate, and maintain our online platform and services, including interactive cooking classes, Filipino cuisine tutorials, and baking workshops.
- To process your registrations and transactions, and to manage your participation in our programs, such as culinary skill certification.
- To improve, personalize, and expand our services, developing new features and offerings tailored to our users' culinary interests.
- To understand and analyze how you use our site, which helps us enhance user experience and content delivery.
- To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
- To send you emails regarding your account or other services, such as class reminders or updates on new tutorials.
- To find and prevent fraud and enforce our terms, conditions, and policies.
How We Share Your Information
We may share your information in the following situations:
- With Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. This includes payment processing, data analysis, email delivery, hosting services, and customer service.
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
- For Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Log Files
IslaMesa Culinary Arts follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, IslaMesa Culinary Arts uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Your Data Protection Rights (GDPR)
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our physical address: 2847 Mabini Street, Suite 7B, Makati, Metro Manila, 1200, Philippines. We may request specific information from you to help us confirm your identity and process your request.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. IslaMesa Culinary Arts does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately at our physical address: 2847 Mabini Street, Suite 7B, Makati, Metro Manila, 1200, Philippines. We will do our best efforts to promptly remove such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. We encourage you to check our site frequently for updates.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at our physical address:
IslaMesa Culinary Arts2847 Mabini Street, Suite 7B
Makati, Metro Manila, 1200
Philippines